Technical Service

Service hotline outside of our business hours, 5:00pm until 7:00am, on weekends and on public holidays:
+++ This service is available for a fee and will be charged according to expense. +++

24/7 number: +49 7821 58 08-111

Your contacts in our service department:

Director of Customer & Field Service

Thomas Veeser
Phone: +49-(0)7821-5808 -181
Fax: +49-(0)7821-5808 -684
E-mail: thomas_veeser [at] nela.de (thomas_veeser‎@‎nela.de)

Technical Assistance

Nadine Rössler
Phone: +49-(0)7821-5808 -691
Fax: +49-(0)7821-5808 -684
E-mail: nadine_roessler [at] nela.de (nadine_roessler[at]nela[dot]de)

Spare Parts

Michael Scherer
Phone: +49-(0)7821-5808 -115
Fax: +49-(0)7821-5808 -684
E-mail: michael_scherer [at] nela.de (michael_scherer[at]nela[dot]de)

Maintenance Contracts, Order Processing

Marion Harris
Phone: +49-(0)7821-5808 -116
Fax: +49-(0)7821-5808 -684
E-mail: marion_harris [at] nela.de (marion_harris‎@‎nela.de)

Corinna Kaiser
Phone: +49-(0)7821-5808 -631
Fax: +49-(0)7821-5808 -684
E-mail: corinna_kaiser [at] nela.de (corinna_kaiser[at]nela[dot]de)

Americas

Toll free service hotline NELA USA: 1-888-407-4808.
(USA & Canada)

Kevin Lindenfelser, Director of Customer & Field Service
Phone: 1-715-425-1922
Email: kevin_lindenfelser [at] nela-usa.com (kevin_lindenfelser‎@‎nela-usa.com)